FREQUENTLY ASKED QUESTIONS

cloud web hosting

We sell domains through our partner. Follow this link to purchase a new domain to transfer over, or you can use one that you already own.

We offer a 30-day Money Back Guarantee on all new hosting plans. If you’re not pleased with our service for any reason whatsoever, we’ll do our best to make it right.

Our servers are built for speed, but please keep in mind that your site load time will also depend on factors that are outside of our control.

For example, if you’re using WordPress, things like oversized images and the types of plugins you have enabled can really bog down your website.

If you need help speeding up your website, we highly recommend B&FPS’ site speed optimization service.

If your website isn’t loading up, run a quick check to ensure it’s not an issue on your end.

If you still need help, please submit a support ticket request.

We offer free support to all customers via our online ticket support system.

Yes, we also help with site migrations. Follow this link to provide us with your details (please allow us 24 to 48 hours to process and complete your request).

All of our hosting packages come with Softaculous, which lets you install a multitude of applications (including WordPress) with just a few simple clicks.

We offer free nightly backups with point-and-click restore via InterWorx.

*If you run a WordPress website, we recommend using UpdraftPlus in conjunction with a 2FA-enabled Dropbox cloud storage account as an added layer of security.

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