FREQUENTLY ASKED QUESTIONS

Yes we do!

Follow this link to purchase a new domain, or transfer in a domain you already own.

We offer a 30-day Money Back Guarantee on all new hosting plans. If you’re not pleased with our service for any reason whatsoever, we’ll do our best to make it right.

Our servers are built for speed, but please keep in mind that your site load time also depends on factors outside of our control.

For example, if you’re using WordPress, the theme you’re using and amount/types of plugins you have enabled will have an impact on your site’s overall speed.

If you need help with your WordPress website, we highly recommend using B&FPS’ site speed optimization service.

If your website isn’t loading up, run a quick check to ensure it’s not an issue on your end.

If your site is completely down, submit a support ticket request.

We offer support ticket and live chat help to all customers.

Yes, we also help with site migrations.

Follow this link to provide us with your details (please allow us 24 to 48 hours to process and complete your request).

All of our hosting packages come with Softaculous, which lets you install a multitude of applications (including WordPress) with a few simple clicks.
We offer free nightly backups with point-and-click restore via InterWorx.

If you run a WordPress website, we recommend using UpdraftPlus in conjunction with a 2FA-enabled Dropbox cloud storage account as an added layer of security.

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